Utilities Department


Welcome to the Town of Chapin's Utilities Department. We provide water and sewer service to more than 4000 customers in the Chapin area. Our office is located at Chapin Town Hall and is open Monday through Friday from 9 am to 5 pm.

Andy Metts, Utility Director
Susan Wright, Utility Coordinator
Theresa Hiott, Billing Clerk.
Dan Lambert, Sanitary Engineer
Matt Cameron, Superintendent of Maintenance
Russell Wright, Superintendent of Operations
Reynaldo Angoluan, Superintendent of Inspections, Mapping & Modeling
Eddie Gable, Lead Operator
Jeff Smith, Maintenance Technician
Richard Young, Maintenance Technician
Selina Sexton, Utility Locator
Anthony Andrade, Maintenance Supervisor
John Walston, Maintenance Worker

Water & Sewer Emergencies

Report water and sewer emergencies (water breaks and sewer backups) 24 hours a day at 803-605-9711.

For more information on what to do during a Boil Water Advisory, please visit SC Department of Health & Environmental Control's website.

More Information

Check out our quarterly newsletter for more information on sewer services, staff contacts, best practices and tips to avoid interruptions in service.
  1. Apply for Utilities Service

    Find the necessary documents and instructions to sign up for utilities service in the Town of Chapin.

  2. Frequently Asked Questions

    View answers to questions frequently asked of the Utilities Department.

  3. Helpful Forms, Documents & Videos

    View some helpful online utility resources provided by the Department.

  4. Pay Bills

    The Utilities Department offers a variety of ways to pay bills, including online and on the phone.

  5. Utility Rates & Fees (PDF)

    View a table of water and sewer service rates and fees.

  6. Water & Sewer System Basics

    Find some basic facts about Chapin's water and sewer system.